Affinity Providers – Helpful Contacts


Affinity Medical Solutions Contact Information


Submit an electronic request for Affinity Provider Service

Select this link.


Toll-Free Provider Hotline

1-800-615-0261


Opal Owens, Network Management Provider Representative

1-510-662-3444


Affinity Provider Portal Login

https://affinity-portals.ikaenterprise.com


EMR Support Email


EMR Support - Toll Free Support Line

866-434-8019


Contracted Insurance Providers, Member Services

HMO Plans:

Aetna

1-800-756-7039

Anthem Blue Cross

Large Employer Groups: 1-800-227-3560

Small Employer Groups: 1-800-627-8797

Individual Policies : 1-800-333-0912

Blue Shield of California

1-800-424-6521

CIGNA

1-800-722-6059

Health Net

1-800-638-3889

PacifiCare

1-800-624-8822


Medicare Plans:

AARP Medicare Complete from Secure Horizons

1-800-228-2144

Health Net Medicare Programs

1-800-275-4737

SCAN Health Plan

(as of January 2010, Contra Costa County only)

1-877-270-7226

 

Providers:
Need Help?

Select this link for helpful online instructions.


Request for Support

Providers: email a request
for Affinity Provider Service.


Call Us

Call Affinity's Provider Hotline,
1-800-615-0261.

Click here for other helpful provider contact information.


EMR Support

Send an email to
or call 1-866-434-8019.


Patient Contact

Affinity's Patient Customer Service phone number is
1-888-309-2221.