The Affinity Provider Services Department can be reached between 8:00 a.m. and 5:00 p.m. Monday through Friday by calling (800) 615-0261, with the exception of the following holidays:
New Year’s Day
January 1
Memorial Day
Last Thursday in May
Independence Day
July 4
Labor Day
First Monday of September
Thanksgiving and the following Friday
Last Thursday and Friday of November
The day after Christmas
December 26