Log-In to the Affinity Provider Portal – PRISM
- A designated office administrator will now be able to manage the user accounts of your practices’ staff.
- Submit a Provider Help Form more easily with the new Ask a Question button.
- Referral Notifications will allow you to receive automatic notifications in your In-Basket when your authorizations have been processed.
- Current PCP and Payor information will now appear in the patient banner along with a patient photo
- eLearning video available upon secure login to the Affinity Provider Portal – PRISM.
- For additional questions and support, contact Affinity Provider Services at (800) 615-0261.
- For assistance with username or password resets, contact the Technical Service Desk at
(650) 723-3333, 24, hours a day/7 days a week.